![]() The housekeepers clean Mom's apartment better than ours does at our house! They do her laundry weekly and have never lost anything. We are so impressed with the caring staff, the excellent dining room (the food is so good!) and servers, and all of the activities. We live nearby and drop by at all different times of the day. I am a friend or relative of a current/past residentīirdman1 Our mom has been living at Quail Ridge for 3 1/2 years and absolutely loves it. ![]() I'll give the staff a rating of four we'll give them the benefit of the doubt. It seems more than adequate, when we got everything moved in. She moved into memory care, which is a different sized room. The room that she originally had was a fairly decent size. All in all, the facility itself seems to be more than adequate. They have an exercise facility that's very, very nice. They have a pool that's fairly new it doesn't seem like it's used much. The food is excellent, probably the nicest thing about the place. They have a 24-hour service in the dining facility there, and it's excellent. The dining facility is excellent in the assisted living care. The facility itself is fairly nice and fairly new. Once we got her in there, the people who convinced us to move her in, really seemed to have "Okay they're in, let's move on to the next customer." We didn't really feel like there was a lot of follow up and a lot of genuine concern once we had her in the facility. ![]() She did not have as much interaction with the staff as we were told she would. She was in assisted living, and it appears that maybe the services on memory care are much better. We ended up having to move her into the memory care facility there. With helping our aunt on getting in and out of the room a little bit more, they really didn't provide that. Originally, we were very happy with the place, but we ended up being not quite as happy because they failed to provide some of the services that they stated they would provide. Kevin My aunt has moved into Quail Ridge Assisted Living.
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